1. Our commitment to your privacy

Noûs, accessible at https://nous.biz, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018) and other applicable legislation.

2. What data do we collect?

We may collect the following personal data when you interact with our site:

  • Identification data: Name, email, phone — when you fill out contact or service request forms.
  • Browsing data: IP address, browser type, pages visited, time spent, referral source, and cookies.
  • Professional data: Company name, estimated revenue, and any information you choose to share in open-ended form fields.

3. How do we collect data?

Your data may be collected in the following ways:

  • When you fill out forms on the site (contact brief, spontaneous job application).
  • When you browse and interact with pages — via cookies and analytics technologies (Google Analytics 4).
  • When you reach out via email, WhatsApp, or other channels offered on the site.

4. How do we use your data?

Your data is used to:

  • Customer service: Respond to your questions, requests, or commercial proposals.
  • Commercial communication: Send content and news — always with an opt-out option.
  • Continuous improvement: Analyse browsing behaviour to improve the site experience.
  • Security: Protect the site against fraud, attacks, and unauthorised access.

5. Data sharing

Noûs does not sell personal data to third parties. We may share data only with:

  • Infrastructure providers (hosting, analytics platforms, CRM), always under confidentiality agreements.
  • Authorities, when required by law or judicial order.

6. Cookies and analytics

We use Google Analytics 4 to understand how you interact with the site, with Consent Mode v2 enabled. By default, analytics is active when you visit the site — you can decline via the consent banner or revoke at any time by clearing cookies and adjusting your browser preferences.

We do not use advertising or ad-personalisation cookies (ad_storage, ad_user_data, and ad_personalization are always disabled).

7. Bot protection (Cloudflare Turnstile)

Our contact and job application forms use Cloudflare Turnstile — an invisible verification service that protects the site against bots and spam without presenting traditional CAPTCHAs. Turnstile may collect information about your device and browsing behaviour to distinguish humans from bots. For details on how Cloudflare handles this data, see the Turnstile Privacy Policy.

8. Your rights as a data subject

Under the LGPD, you have the right to:

  • Confirm whether we process your personal data.
  • Access the data we hold about you.
  • Correct incomplete, inaccurate, or outdated data.
  • Request anonymisation, blocking, or deletion of unnecessary data.
  • Revoke consent at any time.
  • Obtain information about data sharing.
  • Request portability of your data to another provider.

To exercise any of these rights, email dpo@nous.biz. We respond within 15 business days.

9. Storage and security

Your data is stored in secure environments with information security practices protecting against unauthorised access, leaks, alterations, or improper destruction. We retain your data only for as long as necessary for the purposes described in this policy or to comply with legal obligations.

10. Updates to this policy

This Privacy Policy may be updated periodically to reflect changes in legislation or our processes. The date of the latest update is shown at the top of this page. We recommend periodic review.

11. Contact our DPO

If you have any questions about this Policy or your personal data, contact our Data Protection Officer (DPO):